Volunteer Behavioral Health - Livingston, TN

 
 
 
 
 
 
 
 
 
 
 
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 Angela VanHouten 
 
266 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We went there for a couple of years. Then after a bit of time, a month or so, we come back to every one was gone. Our case manager, Ms. Lisa who we trusted and just about all the staff was replaced. We haven't been back since. Probably wont be going back. You have people with mental health issues and you abruptly change everything and everyone and then expect us to just trust the new staff. No it doesn't work that way. When you feel comfortable talking to people you open up. The way it is now, I wont be going back. We never even got a chance to tell anyone goodbye.
  
 
 
 
 
 
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 Katie 
 
474 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
If your primary care doctor refers you to this place, ask to go somewhere else. I had been going there for a few months. Finally got my BPD under control, but no help with my anxiety. Doctor Adam Cooper is an awful doctor. First off you talk to him through a computer screen, he doesn't make eye contact and always is looking off to the side. I tell him the meds arent doing anything for my anxiety and he would always say "give it a few more weeks". Then prescribed me a medication I DON'T like taking "to help my anxiety" because it does nothing for me. So what does he do? Ups the dosage like that's going to magically fix it. I wasn't able to make it to my last two appointments so it had been 2 months since I last saw him. I called several times over 2 weeks to get him to put refills through on my meds. Mind you, he told me more than once to not abruptly stop these meds because of the withdrawal symptoms. I never heard anything back and ran out of meds. My pharmacy was kind enough to give me a curiosity refill for 2 weeks. I then called back to the office asking for me refills, was told by my case manager that she would put it through to the nurse and get it sent over. 4 days later nothing, so I called AGAIN and spoke to Will at the front desk. He proceeds to tell me Adam wont fill them because he hasn't seen me in the two months. Then goes on to tell me he cant see me for THREE WEEKS. I had two days worth of medication left. I was told "I dont know what to tell you, you can call Monday and hope there's a cancelation". Also just to add, Dr Cooper is only there on Mondays which doesn't always work for my schedule. I was in a panick because I've run out of these meds before and it made me feel HORRIBLE, and I didn't want to go through that again. I immediately called my PC and got an appointment with her the following day. Even she said he doesn't need to see me monthly to fill the meds. She then refilled my meds for 6 months AND gave me a refill. I dont know if the mental health place works differently because they're state funded? But they are a horrible establishment and I will NEVER step foot in there again. They need better doctors who you can see IN PERSON. If I could give no stars I would. Horrendous.
  
 
 
 
 
 
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 Jacob Wall 
 
934 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The owner, Cooper, is the reason I will never ask anyone for help with my mental health again. He made me physically ill and mentally distressed, for six months, along with costing me hundreds of dollars. I brought him my last doctor's paperwork, which clearly states I have extreme anxiety and PTSD, resulting from the death of my girlfriend. He lied to me and said he was treating my anxiety and PTSD with medication, but secretly prescribing me medication for some obscure diagnosis he THINKS I MIGHT have. I didn't know what he was doing until one of the medications he prescribed me made me so high and aggressive, I violently attacked someone. I informed him about this and he said he wanted me to take the medication for another whole month. I told him that's not possible, it makes me so high I get physically ill and act out violently. He called me a drug addict and put in my permanent file that I was just seeking specific drugs from him. Now I can't even go to another doctor for the help I need, and have to explain this to my parole officer. Oh yeah, the guy writing this review is a violent convicted felon out on parole, who can no longer get help with his rapidly declining mental health. Thanks Cooper.
  
 
 
 
 
 
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 Justin Case 
 
965 days ago
 
 
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 Angie VanHouten 
 
1514 days ago
 
 
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I find everyone there is helpful, enthusiastic, supportive and understanding.Great place to go for help.
  
 
 
 
 
 
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 Donna Mathison 
 
1535 days ago
 
 
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 Bradley Reagan 
 
2964 days ago
 
 
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Very understandable and affordable great staff
  
 
 
 
 
 
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 Christine Pennington 
 
3034 days ago
 
 
 Trustindex verifies that the original source of the review is Google.