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River Valley Health - Knoxville, TN

2018 Western Ave, Knoxville, TN 37921, United States

4.1

(296 Reviews)

Accepts Insurance

About River Valley Health

River Valley Health follows an integrated care model, blending primary medical care with behavioral health services. This comprehensive approach ensures that patients receive holistic support for both their physical and emotional well-being within a single, person-centered healthcare home. The facility treats a wide range of conditions, including depression, anxiety, ADHD, and substance use disorders, alongside traditional primary care.

As a community-based outpatient provider, they offer behavioral health interventions, individual and family therapy, and psychiatric medication management. It serves as a vital safety net for individuals of all ages, including those who are uninsured or underinsured, ensuring that high-quality behavioral health care remains accessible to all Tennesseans.

River Valley Health Treatment Facility

River Valley Health’s approach reduces the barriers to seeking help and ensures that emotional health is treated with the same urgency as physical ailments. The facility is equipped with advanced telehealth technology, allowing for virtual consultations that expand access to specialists across East Tennessee.

In addition to standard outpatient therapy, the facility offers a Behavioral Health Safety Network for adults with no insurance, providing essential crisis intervention and long-term stabilization. Amenities include an on-site pharmacy and integrated lab services, which streamline the treatment process for those managing complex medication regimens.

River Valley Health Reviews and Ratings

As of March 8, 2026, River Valley Health holds a 4.1-star rating on Google Business Profile with over 293 reviews. Many patients express deep gratitude for the compassionate care provided by specific clinicians, frequently mentioning that they finally feel “heard and understood” regarding their mental health concerns.

While some feedback notes the busy nature of a high-volume community health center, the majority of recent reviews highlight the professionalism of the nursing and administrative staff. These ratings affirm the facility’s role as a trusted pillar of the Knoxville healthcare community, providing reliable and empathetic care to a diverse patient population.

Posted on Google Google
C Miller-Riding profile picture
C Miller-Riding
0 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
These pharmacists and techs work so incredibly hard to fill and get the medications to their patients so quickly. However the doctor office area could use some improvement. I was told over the phone twice by two different people that my blood work came back as prediabetic. Of course I was very upset for 3 weeks until I had my follow up with the doctor where she said my blood work was fine and I was NOT prediabetic. I am glad of course but it did cause me stress that could have been avoided. I know accidents happen everywhere, I was just surprised two different nurses or whomever answers patient questions on behalf of the doctor said the same thing, maybe it was notated incorrectly? I wont pretend I know how a doctors office works. Everything is fine of course but that would just be a bit of feedback. Other than that I feel like that I have received excellent care.
Posted on Google Google
gregorymyers165 profile picture
gregorymyers165
2 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Posted on Google Google
Lady Heather profile picture
Lady Heather
9 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Posted on Google Google
T. McCallie profile picture
T. McCallie
14 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Posted on Google Google
Paul Bergen profile picture
Paul Bergen
22 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Posted on Google Google
Stacey Moran profile picture
Stacey Moran
23 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Posted on Google Google
Cony Garcia profile picture
Cony Garcia
29 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Excelent service
Posted on Google Google
No name None profile picture
No name None
32 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
They are a great mental health provider
Posted on Google Google
Evan Harrell profile picture
Evan Harrell
36 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Posted on Google Google
Andrew Davison profile picture
Andrew Davison
43 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5

River Valley Health Healthcare, Clinical, and Therapy Team

The healthcare team at River Valley Health is led by CEO Dr. Parinda Khatri and consists of a diverse group of professionals, including Board-Certified Physicians, Psychologists, and Licensed Clinical Social Workers (LCSW). Their expertise ranges from pediatric developmental screenings to adult addiction medicine and trauma-informed therapy.

In addition to licensed therapists, the team includes Psychiatric Nurse Practitioners and Clinical Pharmacists who specialize in medication-assisted treatment and psychiatric oversight. The staff is committed to professional training and community advocacy, frequently hosting residents and interns to further the reach of integrated behavioral health practices throughout the state of Tennessee.

River Valley Health Address, Location, and Contact Info

River Valley Health is located at 2018 Western Ave, Knoxville, TN 37921, a central location that serves as a gateway between downtown Knoxville and the western suburbs. The facility is situated near the historic Western Heights community and is a short distance from landmarks such as Malcolm-Martin Park and the Tennessee Valley Fairgrounds.

The surrounding neighborhood is a mix of residential and commercial spaces, making the clinic a highly accessible resource for local families. The facility’s presence in the 37921 zip code allows it to serve as a primary healthcare hub for the Lonsdale and Mechanicsville areas. For those seeking to establish care or schedule a new patient intake, the center can be reached through its centralized appointment line.

Insurance Providers Accepted

AetnaAnthemBlue Cross Blue Shield of TennesseeBlueCare Tennessee (BCBST)CignaHumanaMagellan HealthMedicareMolina HealthcareTennCare Managed Care Organizations (MCOs)TRICARETriwestUnited Healthcare (UHC)UnitedHealthcare Community PlanWellpoint (formerly Amerigroup)
ChristianFaith-BasedFirst RespondersJewishLGBTQ+MuslimsTeen BoysTeen Girls
Group TherapyIndividual TherapyIntensive Outpatient Program (IOP)Outpatient ServicesPsychiatric Medication ManagementStandard IOPVirtual IOP (Telehealth)Virtual Outpatient (Telehealth)
Acceptance and Commitment Therapy (ACT)Addiction CounselingAnimal-Assisted TherapyCognitive Behavioral Therapy (CBT)Cognitive Processing Therapy (CPT)Dog TherapyEvidence-BasedFamily Systems Therapy / Functional Family Therapy (FFT)Interpersonal Psychotherapy (IPT)Motivational Interviewing (MI)Prolonged Exposure (PE)Recovery CoachingSolution-Focused Brief Therapy (SFBT)Specialized
Acrophobia (fear of heights)Acute Stress DisorderAdjustment DisordersAdvanced Sleep Phase DisorderAgoraphobiaAnorexia NervosaAntisocial Personality DisorderAnxiety DisordersArachnophobia (fear of spiders)Avoidant Personality DisorderAvoidant/Restrictive Food Intake Disorder (ARFID)Binge-Eating DisorderBipolar I DisorderBipolar II DisorderBorderline Personality DisorderBulimia NervosaCentral Sleep ApneaCircadian Rhythm Sleep-Wake DisordersClaustrophobiaCluster A (Odd, Eccentric)Cluster B (Dramatic, Erratic)Cluster C (Anxious, Fearful)Cyclothymic DisorderDelayed Sleep Phase DisorderDependent Personality DisorderDepression (Major Depressive Disorder)Disinhibited Social Engagement DisorderDisruptive Mood Dysregulation DisorderDual DiagnosisGeneralized Anxiety Disorder (GAD)Histrionic Personality DisorderHypersomnolence DisorderImpulse & Conduct DisordersInsomnia DisorderIrregular Sleep-Wake RhythmMood DisordersNarcissistic Personality DisorderNarcolepsyNeurodevelopmental DisordersNightmare DisorderNon-24-Hour Sleep-Wake DisorderObsessive-Compulsive Personality Disorder (OCPD)Obstructive Sleep ApneaOppositional Defiant DisorderOrthorexiaPanic DisorderParanoid Personality DisorderParasomniasPersistent Depressive Disorder (Dysthymia)Personality DisordersPicaPremenstrual Dysphoric DisorderReactive Attachment DisorderREM Sleep Behavior DisorderRestless Legs SyndromeRumination DisorderSchizoid Personality DisorderSchizotypal Personality DisorderSeasonal Affective Disorder (SAD)Selective MutismSeparation Anxiety DisorderSleep Terror DisorderSleep-Related HypoventilationSleep-Wake DisordersSleepwalking DisorderSocial Anxiety Disorder (Social Phobia)Specific PhobiasTrauma and Stressor-Related Disorders

River Valley Health

4.1

(296 Reviews)

Accepts Insurance

Contact: River Valley Health ↓

Contact Information

River Valley Health

4.1

(296 Reviews)

Knoxville, TN 37921

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