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River Valley Health – Fifth Ave, Knoxville

River Valley Health - Knoxville, TN

538 W Fifth Ave, Knoxville, TN 37917, United States

4.6

(49 Reviews)

About River Valley Health – Fifth Ave, Knoxville

River Valley Health is a central hub for its integrated care model, which blends primary medical services with comprehensive behavioral health support. Their mission is to provide proper healthcare that is accessible to all members of the community. The facility provides treatment for various mental health conditions and substance use disorders, alongside preventative medical care. Services include psychiatric medication management, individual and group therapy, and specialized addiction recovery programs. As an outpatient clinic, this location offers intensive community-based support and crisis stabilization through its broader network of care.

River Valley Health Treatment Facility

This facility is unique for its “Integrated Care Model,” where primary care physicians and behavioral health consultants work as a single team. This approach ensures that a patient’s physical and mental health needs are addressed simultaneously during a single visit. The clinic is equipped with modern medical technology and telehealth capabilities, expanding access to specialists for patients throughout the region.

Amenities at the 5th Avenue location include care coordination services that help patients manage chronic conditions and navigate social service resources. By housing diverse services under one roof, the facility reduces barriers to care and promotes a more holistic recovery experience for the Knoxville community.

River Valley Health Reviews and Ratings

As of April 13, 2026, the River Valley Health 5th Avenue location holds a 4.6-star rating on its Google Business Profile with 49 total reviews. Patients frequently praise the compassionate nature of the clinical staff and the convenience of having medical and mental health services in one location. Many reviews highlight the professionalism of the nursing and support teams.

Overall, the community sentiment reflects trust in the facility’s long-standing reputation for quality care. We encourage individuals to seek personal recommendations from healthcare professionals or family members when choosing a provider that best fits their specific needs.

Posted on Google Google
david kaiser profile picture
david kaiser
15 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
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Austin Sharp profile picture
Austin Sharp
27 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
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E Sadler profile picture
E Sadler
38 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
The waiting area is clean enough, and the staff are mostly friendly. But be careful which provider you see. Jewel Birdwell is dismissive and condescending towards patients with a higher BMI. Jewel Birdwell recommended turmeric, Vitamin D, fish oil and losing weight for unexplainable, severe, systematic and recurrent issues, like trouble losing weight, joint pain and fatigue. It's a shame, she was a great doctor back when I weighed 110 pounds.
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Summerlee Mccarter profile picture
Summerlee Mccarter
83 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
This is a great doctor's office they really take care of my needs
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Peter Tillman profile picture
Peter Tillman
132 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
I love everything about the care they provide!
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Randy Davis profile picture
Randy Davis
201 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
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Kelly Mcfay profile picture
Kelly Mcfay
227 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Very nice staff and providers. It does take a long time to get an appointment. The appointments take a long time too.
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David Schwenk profile picture
David Schwenk
246 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
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Marko Gibson profile picture
Marko Gibson
287 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Posted on Google Google
Anna Love profile picture
Anna Love
307 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
The stuff is always friendly!!!

River Valley Health Healthcare, Clinical, and Therapy Team

The clinical team at River Valley Health is led by an interdisciplinary group of experts, including board-certified physicians, psychiatrists, and psychologists. Many staff members hold advanced degrees such as PhDs and PsyDs, specializing in behavioral health integration.

The healthcare team also includes peer wellness coaches and case managers who provide additional layers of community-based support. This collaborative workforce is dedicated to reducing health disparities and providing high-quality care to underserved populations across East Tennessee.

River Valley Health Address, Location, and Contact Info

Located at 538 W Fifth Ave, the facility is a cornerstone of the healthcare infrastructure in North Knoxville. Its location is highly accessible via public transportation and is situated near major community landmarks like the Knox County Health Department.

The surrounding neighborhood of Old North Knoxville is known for its historic character and proximity to the downtown business district. This allows patients to access the facility easily from various parts of the city. The clinic’s role as a community health center ensures that residents have a reliable, local resource for both emergency and preventative behavioral health care services.

Insurance Providers Accepted

AetnaAnthemBlue Cross Blue Shield of TennesseeBlueCare Tennessee (BCBST)CignaHumanaMagellan HealthMedicareMolina HealthcareTennCare Managed Care Organizations (MCOs)TRICARETriwestUnited Healthcare (UHC)UnitedHealthcare Community PlanWellpoint (formerly Amerigroup)
ChristianFaith-BasedFirst RespondersJewishLGBTQ+MuslimsTeen BoysTeen Girls
Group TherapyIndividual TherapyOutpatient ServicesPsychiatric Medication ManagementVirtual Outpatient (Telehealth)
Acceptance and Commitment Therapy (ACT)Addiction CounselingCognitive Behavioral Therapy (CBT)Cognitive Processing Therapy (CPT)Evidence-BasedFamily Systems Therapy / Functional Family Therapy (FFT)Interpersonal Psychotherapy (IPT)Motivational Interviewing (MI)Prolonged Exposure (PE)Recovery Coaching

River Valley Health - Fifth Ave, Knoxville

4.6

(49 Reviews)

Contact: River Valley Health - Fifth Ave, Knoxville ↓

Contact Information

River Valley Health – Fifth Ave, Knoxville

4.6

(49 Reviews)

Knoxville, TN 37917

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