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Professional Care Services - Millington, TN

5281 Navy Rd, Millington, TN 38053, United States

3.7

(19 Reviews)

Accepts Insurance

About Professional Care Services, Millington

PCS functions under the name “Susan E. Ingram Center of West Tennessee,” which is a privately held corporation that was founded in 1971. The organization has its location on Navy Road in Millington, and it serves Shelby County. It has become mandatory for the Susan E. Ingram Center to support the efforts aimed at ensuring people reach a stage where they feel satisfied mentally using different approaches.

The Susan E. Ingram Center, located in Millington, offers several services, including the provision of outpatient services. None of the services provided at the Susan E. Ingram Center requires individuals to seek accommodation there. Rather, it could be said that the Susan E. Ingram Center is an excellent service provider for the local population since it makes it possible for them to have some level of stability through recovery. Moreover, it is among the policies adopted by the Susan E. Ingram Center to serve as a safety net for the local population.

Professional Care Services, Millington Treatment Facility

The other distinctive feature of the facilities provided by Professional Care Services, Millington, is the CTT program, which provides thorough mobile and broad-based mental health case management to ensure no future hospitalization or crises. Furthermore, to enable individuals to deal with their substance use disorders, the facility offers the MAT program, which helps patients withdraw from substances and helps curb their craving for opioids. Apart from the aforementioned, other medical treatments offered here include substance use and drug testing on an outpatient basis.

The special services offered at this facility include the housing placement of females who need such services to live independently. Special interventions offered here include psychological evaluation, crisis service, and Project B.A.S.I.C., which provides early intervention for children in kindergarten to 5th-grade age groups. With the provision of integrated treatment, this facility serves as an accredited resource for behavioral health.

Professional Care Services, Millington Reviews and Ratings

As of May 17, 2026, the Susan E. Ingram Center in Millington receives an average rating of 3.7 stars on the Google platform due to 19 client evaluations. Clients regularly commend the professional integrity of the psychiatric medical personnel working in the healthcare facility for numerous years and even thank them for the help rendered. Moreover, there is a positive attitude towards excellent advice provided by specific medical specialists of the facility. This assessment speaks volumes about the credibility of the facility as a community health service center.

Despite the fact that the older reviews might mention some problems related to visit scheduling, namely long waits on the phone when making appointments and long queues on peak days at the healthcare facility, it is necessary to highlight that this healthcare facility’s exceptionally high accreditation ratings in terms of medical standards are connected to its reputation and credibility. As of May 17, 2026, the institution holds its accreditation at the highest three-year level of accreditation issued by CARF International until August 31, 2027.

Professional Care Services, Millington Healthcare, Clinical, and Therapy Team

The management in the Millington clinic includes Jimmie Jackson, the Executive Director, and Dr. Sarah Dietrich, the Chief Medical Officer at the Millington clinic. Dr. Sarah Dietrich is one of the members of the TAMHO (Tennessee Association of Mental Health Organizations) Addictions Committee. Physicians who specialize in public psychiatry and addiction medicine have been recruited in the clinic for the purpose of conducting diagnoses and prescribing medication.

Therapists and counselors are managed by Sara Hawkins, LPC-MHSP. The team of therapists comprises licensed professional counselors, master’s level clinicians, and case coordinators. Counseling sessions include individual therapy, family therapy, and group therapy that rely on evidence-based treatment like cognitive behavioral therapy. The clinical services provided at the Millington clinic are further complemented by the services provided by intensive case managers and housing specialists.

Professional Care Services, Millington Address, Location, and Contact Info

The address for the Professional Care Services is 5281 Navy Rd, Millington, TN 38053. The facility is located along Navy Rd. It is strategically located such that the patient can easily access it using the major highways within the vicinity. People from the northern part of Shelby, Tipton, and Lauderdale Counties will be able to appreciate the quality services offered at this facility because it is strategically located near the commercial centers.

The facility is located in close proximity to several regional landmarks, including the Millington Regional Municipal Center and historic NSA Mid-South Naval Base. It is strategically positioned in a manner that provides a safe environment for patients seeking behavioral health treatment from a clinically recognized facility. This facility in Millington is regarded as stable and reputable for offering professional treatment of mental illness and substance abuse rehabilitation programs.

Insurance Providers Accepted

AetnaAnthemBlue Cross Blue Shield of TennesseeBlueCare Tennessee (BCBST)Carelon Behavioral HealthCignaHumanaMagellan HealthMedicareMolina HealthcareMultiPlan / PHCSOptum Behavioral HealthOscar HealthTennCare Managed Care Organizations (MCOs)TRICARETriwestUMRUnited Healthcare (UHC)UnitedHealthcare Community PlanVA Community CareWellpoint (formerly Amerigroup)
ChristianFaith-BasedFirst RespondersJewishLGBTQ+MuslimsTeen BoysTeen Girls
Evening IOPGroup TherapyIndividual TherapyOutpatient ServicesRapid DetoxRelapse Prevention IOPVirtual Outpatient (Telehealth)Weekend IOP
Acceptance and Commitment Therapy (ACT)Cognitive Behavioral Therapy (CBT)Cognitive Processing Therapy (CPT)Dialectical Behavior Therapy (DBT)Evidence-BasedEye Movement Desensitization and Reprocessing (EMDR)Family Systems Therapy / Functional Family Therapy (FFT)Interpersonal Psychotherapy (IPT)Prolonged Exposure (PE)
ActiqAdderallAerosol Sprays (Deodorant, Spray Paint, Computer Dusters)Alcohol AddictionAlprazolam (Xanax)AmbienAmobarbitalAmphetamineAmytalAnabolic SteroidsAtivanAyahuascaBarbitalBarbituratesBenadrylBenzodiazepinesBuprenorphineButabarbitalCannabisChlordiazepoxideClonazepam (Klonopin)CocaineCodeineConcertaCrack CocaineDaytranaDexedrineDextromethorphanDiazepam (Valium)DilaudidDiphenhydramineDMTDuragesicDXM (Cough Syrup)Eszopiclone (Lunesta)EvekeoFentanylFentanyl (illicit)GabapentinGasolineGHB (Gamma-Hydroxybutyrate)GlueHash oil / Concentrates (wax, shatter, dabs)HashishHeroinHydrocodone (Vicodin, Norco)Hydromorphone (Dilaudid)Illicit DrugsImodiumKetamine (non-medical use)KlonopinKratomLibriumLisdexamfetamineLoperamideLorazepam (Ativan)LortabLSD (Acid)LunestaLyricaMarijuana (weed, pot, grass)MDMA (Ecstasy, Molly)MethadoneMethamphetamine (Crystal Meth)MethylphenidateMidazolamModafinilMorphineNeurontinNicotineNitrous Oxide (Whippets)NorcoOpanaOpioid Prescription DrugsOther Prescription DrugsOxycodone (OxyContin, Percocet)OxyContinOxymorphonePaint ThinnerPCP (Phencyclidine)PercocetPhenobarbitalPolysubstancePregabalinProvigilPsilocybin (Magic Mushrooms)RestorilRitalinRoxicodoneSalvia DivinorumSecobarbitalSeconalSonataStimulantsSublimazeSuboxoneSubutexSynthetic Cannabinoids (K2, Spice)Synthetic Cathinones (Bath Salts, Flakka)Temazepam (Restoril)ThiopentalTobaccoTramadolUltramValiumVaping ProductsVersedVicodinVyvanseXanaxZ-DrugsZaleplon (Sonata)Zolpidem (Ambien)Zubsolv
Acrophobia (fear of heights)Acute Stress DisorderAdjustment DisordersAgoraphobiaAntisocial Personality DisorderAnxiety DisordersArachnophobia (fear of spiders)Avoidant Personality DisorderBipolar I DisorderBipolar II DisorderBody Dysmorphic DisorderBorderline Personality DisorderBrief Psychotic DisorderClaustrophobiaCluster A (Odd, Eccentric)Cluster B (Dramatic, Erratic)Cluster C (Anxious, Fearful)Cyclothymic DisorderDelusional DisorderDependent Personality DisorderDepression (Major Depressive Disorder)Disinhibited Social Engagement DisorderDisruptive Mood Dysregulation DisorderDual DiagnosisExcoriation (Skin-Picking) DisorderGeneralized Anxiety Disorder (GAD)Histrionic Personality DisorderHoarding DisorderMood DisordersNarcissistic Personality DisorderObsessive-Compulsive and Related DisordersObsessive-Compulsive Disorder (OCD)Obsessive-Compulsive Personality Disorder (OCPD)Panic DisorderParanoid Personality DisorderPersistent Depressive Disorder (Dysthymia)Personality DisordersPremenstrual Dysphoric DisorderPsychotic Disorder Due to Another Medical ConditionPsychotic DisordersReactive Attachment DisorderSchizoaffective DisorderSchizoid Personality DisorderSchizophreniaSchizophreniform DisorderSchizotypal Personality DisorderSeasonal Affective Disorder (SAD)Selective MutismSeparation Anxiety DisorderShared Psychotic Disorder (Folie à deux)Social Anxiety Disorder (Social Phobia)Specific PhobiasSubstance/Medication-Induced Psychotic DisorderTrauma and Stressor-Related DisordersTrichotillomania (Hair-Pulling Disorder)

Professional Care Services, Millington

3.7

(19 Reviews)

Accepts Insurance

Contact: Professional Care Services, Millington ↓

Contact Information

Professional Care Services, Millington

3.7

(19 Reviews)

Millington, TN 38053

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