Health Connect America - Shelbyville, TN

 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Racheal Ablondi 
 
138 days ago
 
 
  
I'm just thankful for Ms Carol and IOP and I cannot wait to start individual therapy to see how much I can grow through that I haven't yet thank you cuz you have saved my life!!! Given me chance to have my kids back an love myself
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Anayanci Ferrer Escareño 
 
507 days ago
 
 
  
Would not recommend, went in for a specific reason, sat there for 2 and 1/2 hours just to get a run around. Biggest waste of time especially when they could’ve been up front from the beginning and I could’ve gotten help somewhere else sooner.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 kaiya thomas 
 
1103 days ago
 
 
  
i rate it a 2/5 because of this one therapist i had who saved my life, but after she left it really went down-hill so fast. the next therapist after her was so unprofessional (answered a phone call in middle of session and threatened to call the police on the caller, often shortened appointments and went home early just because of a headache she had, etc), and now there’s only one therapist left in the whole building. i have been waiting in the waitlist for MONTHS and there still isn’t any sign of getting a new therapist. incredibly short staffed and everyone is leaving for some reason. i have to leave now because i just can’t trust anyone anymore. it’s not right
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Amy Arendall 
 
1825 days ago
 
 
  
A person (juvenile) suggested this place for my daughter. When she had already gone to centerstone and this place is a joke. They have no resources to help us.  These people are just here to be here. she has been talking to these people for a few months now and she shows 0 results. I have complained and nothing because of her being 16 she can choose where she goes. I would more understand if these people was helping but they ARE NOT. I thought if the services weren't helping as a parent you can switch but no.  I see now why the ratings is so low. They lack everything as a mental health care I have ever seen.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Melissa Erwin 
 
1842 days ago
 
 
  
Health connect is very unprofessional!They Closed out my daughters file due to insurance without even calling to make us aware.They waited until we got there for her med appointment to let us know they closed it.So now she is without meds!Thank god for centerstone picking up their slack and unprofessional ways.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jessica Yost 
 
1961 days ago
 
 
  
I was going to IOP meetings 3 times a week until my work schedule changed and I tried to call, email, message, pretty much everything I could to get them to get in contact with me for 2  WEEKS and not one person bothered to call me back to check to make sure I was okay or what not. I’m my opinion, one of the worst places to go for mental health
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 ashley meadows 
 
2166 days ago
 
 
  
Health Connect is a complete joke!! If you like a run around concerning your mental health this is the place for you. They will suddenly transfer you to different offices, stating that you are not in their covered area, although you've been at the same office for 3 years. Also, they have rescheduled med. appointments without any notice and will not reschedule them until weeks out..
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Deena Stiver 
 
2440 days ago